Celebrating over 3 decades of service, Don Miller & Associates, Inc. is nationally acclaimed as the leader in providing systems and processes that enable diverse hospital departments to transform themselves from Good to Best™ . Coaching in addition to consulting is what sets DM&A apart. Our licensed “Playbook” library of support tools empowers leaders to guide their teams and to closely monitor performance and progress.
DM&A is a team of highly-motivated, experienced Success Coaches who “walk the talk” and help facilitate transformation, rather than providing studies and reports that are not fully implemented. Don Miller & Associates, Inc. can positively affect change in all aspects of the department, from purchasing and procurement to host/hostess-Room Service. Clinical, diet office systems, and JCAHO are supported by our team of nationally known degreed and registered dietitians.
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